SAS Club T & C's
Beyond Abilities SAS Club event requires activity payment prior to attendance. Payment details are detailed in the participants Service Booking & Acceptance Form.
Support Requirements & Costs
Support Requirements are charged at the appropriate support ratio and can be funded through NDIS funding or privately.
For clients using NDIS funding to pay for NDIS approved support services the following conditions will apply:
• Plan Managed – The signed copy of the Service Booking & Acceptance Form will be sent to the participants Plan Manager and confirmation of the available funds will be requested. Upon completion of the agreed services being delivered, an invoice will be sent to your funds manager immediately after the requested service has been provided. Invoice payment has a billing period of 7 days after the service invoice has been sent.
• Self Managed – An invoice will be sent to you immediately after the agreed service(s) has been provided. Invoice payment has a billing period of 7 days after the service invoice has been sent.
• NDIA Managed - A service booking will be made on the NDIS portal for the agreed services in the travelers Service Booking & Acceptance Form. The service booking will be made once the signed agreement has been received by Beyond Abilities and prior to any services being delivered. A payment request will be made immediately following the delivery or the services outlined in this agreement.
• If a new NDIS price guide comes into effect after the signing of this agreement and before or during the delivery of the requested services, BA reserves the right to adjust the service requested costs without notice to reflect the current NDIS Price Guide rates.
Cancellation & Refunds
All cancellations and requests for refunds should be made in writing to Beyond Abilities Pty Ltd. The days of notice will commence
from the day the notice is received. No requests for refunds will be considered or granted after an event has commenced. If requests for refund or cancellation (prior to an event commencing) are received out of office hours, your request will be considered on the next business day or processed where applicable on the within three business days. Cancellation fees are in addition to any costs owed to another operator, service or third party (ie: activity or tour operators etc). Cancellation fees will be as follows:
SAS Club Fees
Days of Notice: Cancellation Fee:
7 days or more Full Refund
2 - 6 days Loss of Activity Costs
48 hours or less Loss of Activity Costs & Support Costs
Cancellation or Changes of a Program, Event or Tour
Beyond Abilities Pty. Ltd. reserves the right to cancel any events if the minimum number of participants not be met. In this event, clients will receive a full refund of any monies paid for that event or have the option to transfer funds to another event that is being run by Beyond Abilities Pty. Ltd.
Beyond Abilities Pty. Ltd. reserves the right to alter the event without notice. Changes will only be made if absolutely necessary. Beyond Abilities Pty. Ltd. will endeavour to ensure changes are as close to the original event itinerary as possible. In the event of bad weather, all events will still continue. If the situation arises and an event is cancelled by a third party, an alternate and similar event will replace the original event and participants will be informed and invoiced should any further significant costs arise due to the change.
Acceptance of Booking
Participants bookings that are accepted on an event are accepted on the basis that all information provided is true and correct.
Participants with Behaviour Management Plans are required to include the most recent plan with their booking information for Beyond Abilities Pty. Ltd. to assess and ensure appropriate support.
Beyond Abilities Pty. Ltd. reserves the right to refuse or withdraw any participants who provides false or misleading booking information and anyone whose behaviour is likely to affect smooth operation of an event or negatively impact on the participation,
experience, safety or enjoyment of another participant, staff member or member of the community. Should this circumstance arise, the participant and/or carer will be required to bear the full cost of the participants pick up. Event monies paid will not be refunded if a participant is withdrawn from an event.
Beyond Abilities Pty. Ltd. will not tolerate aggressive, violent or self-harming behaviours.
Photography and Filming Notice
At any of our events there may be filming, photography or recording to capture memories for participants, training for staff and/or for marketing purposes.
By attending an event at Beyond Abilities:
1. you acknowledge that you have been informed that you may be photographed and/or filmed and/or recorded and you give your irrevocable permission to be photographed and/or filmed and/or recorded.
2. you grant your irrevocable permission for your likeness, mannerisms and/or voice to be included in any content for such filming, photographs and/or recording (and edited) without compensation and/or credit, which content may be communicated and/or exploited in any and all media worldwide, whether existing or later invented, in all perpetuity.
If you are attending any of our events and do have any objections please contact us immediately at: firstname.lastname@example.org Alternatively you can inform Beyond Abilities staff when you register for your event or on your Client Profile form should you wish for this to be a permanent arrangement.
Beyond Abilities staff are not trained medical professionals and will require a letter of instructions from the participants General Practitioner outlining medication, dosage, times when medication is to be taken and how to administer. Medications must be in a Webster Pack or in a Dosette Box. Any participants requiring injections as medication will need to contact the office to discuss the best medical management plan to meet their needs.
Beyond Abilities are not liable for costs associated with any personal items that are lost, stolen or damaged. All the participants are responsible for any personal items they bring with them on any SAS Club event.
Spending money for each participant is at the individuals discretion. Events do not include spending money or personal item costs not listed in the event outline. Spending money can be left with the Beyond Abilities staff during the event, however Beyond Abilities and Beyond Abilities staff will not be liable for any money that is lost or stolen whilst in the possession of the participant.
Please contact Beyond Abilities staff prior to the event if you wish for staff to hold onto the participants spending money. There is no further costs for this service and any receipts received will be given back to the participant at the completion of the event. Beyond Abilities staff take no responsibility for purchases a participant wishes to make with their spending money.
All events will start and finish from the same locations in Sydney as detailed in the participants Service Booking & Acceptance Form. Participants will be informed at the time of booking where and when they will be required to meet at departure points. Should there be a change in meeting points and/or times for an event, participants will be contacted as early as possible via phone and email (if email address has been provided). Please note if you are not at a meeting point by the requested meeting time, Beyond Abilities will not wait for late participants. Participants running late should contact the Beyond Abilities staff as soon as possible on the details provided in the participants Service Booking & Acceptance Form. Beyond Abilities staff will attempt to find an alternate meeting point enroute however this may not always be possible.
No refunds will be granted for participants who miss their event due to being late and or missing their pick up at the meeting point.
Upon conclusion of the event participants will need to organise their own transport home from the meeting point. If a participant has indicated they are meeting a carer at the meeting point, Beyond Abilities staff will not allow the participant to leave unless the participants carer is there to meet the participant. Should the carer not be at the arrival meeting point at the time specified, the participant will return to the office with the Beyond Abilities staff incurring a further cost of $60 per hour.
Inclusions and Exclusions
All inclusions for any events are listed in the event details the participants Service Booking & Acceptance Form. Any items, services or activities not included will be an additional cost to participants. Beyond Abilities Pty. Ltd. are not liable for costs associated with any items, services or activities of which a participant incurs that are not included in the event details and Service Booking & Acceptance Form.
Consumption of Alcoholic Beverages
Beyond Abilities Pty. Ltd. complies with the alcoholic Beverage laws in Australia and countries in which our events run. In compliance with the Australian Beverage Laws, any participants under the age of 18 years of age will not be allowed to consume any alcoholic beverages whilst on any Beyond Abilities Pty. Ltd. events. Should the underage participant knowingly consume any alcoholic beverages whilst on a Beyond Abilities Pty. Ltd. event they shall be withdrawn from the event. The participant and/or carer will bear the full cost of the participants pick up. Event monies paid will not be refunded if a participant is withdrawn from an event.
Participants are expected to have reasonable fitness to participate in any event. Beyond Abilities Pty. Ltd. reserves the right to accept or decline any participants bookings should they not be deemed to have appropriate mobility and fitness. Participants are able to contact Beyond Abilities Pty. Ltd. to determine whether or not that particular event is appropriate for them. Beyond Abilities Pty. Ltd. staff will endeavour to assist the participant to find an alternative service or program that is suitable to the participant should they be deemed not suitable for their chosen event.
In consideration of the services and arrangements provided by Beyond Abilities Pty. Ltd., the participant releases, waives, discharges, holds harmless and agrees to indemnify Beyond Abilities Pty. Ltd. from any and all claims, actions, or losses for bodily injury, property damage or otherwise which may arise out of or occur during the participants participation in an event and any activities conducted in conjunction with these services. Regardless of the situation or circumstances giving rise to a claim, the participant waives any right to seek consequential, punitive or exemplary damages against Beyond Abilities Pty Ltd. volunteers, management or staff.
Thank you for your cooperation and we hope you enjoy your event.